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Council Tax Reduction information guide

If you’re on a low income, you might be entitled to support with paying your Council Tax. Download our guide to find out more.

This guide outlines Council Tax Reduction. It covers:

  • who’s eligible to claim Council Tax Reduction
  • how Council Tax Reduction interacts with other benefits
  • how to apply for Council Tax Reduction
  • what to do if your application is turned down.

It also lists some useful contacts in case your application for Council Tax Reduction is turned down and you need to appeal. 

Download your guide (PDF, 1 MB)

Council Tax Reduction cover.jpg

Want to order print versions of our information guides?

If you’re a professional or organisation, please email In your email please include how many you'd like of each guide and a full postal address of where you'd like them sent. Delivery normally takes around 10 days.

If you'd like to place an order for yourself, you can call our advice line on 0800 678 1602 or email us at – please include your full postal address and allow 10 days for delivery.

Need this guide in another format?

This guide is also available in other formats if that's more suitable for you.

  • You can request a free printed copy of this guide that we'll post to you. 
  • You can also request this guide in large print or audio format.

To request any of these options, you can call the advice line on 0800 678 1602.

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Last updated: Apr 08 2024

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