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One Digital

Find out how One Digital at Age UK helps older people to build their digital skills and have the confidence to live an included and independent life.

What's One Digital?

One Digital is a Big Lottery funded project involving Age UK and four other partner organisations. We're collaborating with Digital Unite, SCVO, Clarion Futures and Citizens Online to deliver better digital skills in the UK through empowering, supporting and inspiring trusted intermediaries or Digital Champions.

Our goal as part of the partnership is to support older people in areas of high digital exclusion to get online or to develop their basic digital skills. Working with the other partners and delivering through our network of local Age UKs, we're recruiting and supporting specialist Digital Champions who are focused on the needs of older people.

Why are digital skills so important?

Digital technology continues to transform our lives, particularly with regards to how we communicate, work, access services and spend our spare time. 

It's increasingly important for older people to have the digital access, skills and confidence they need to live an included and independent life, enabling them to keep in contact with loved ones, make savings by shopping online and pursue hobbies.

Digital skills in the UK

  • More than 12 million adults in England, and one in five adults in Scotland lack the skills they require to use digital technologies
  • Two-thirds of people aged over 75 and three out of ten aged 65 to 74 don’t use the internet.

These older people will find it increasingly difficult to engage with public services and their wider community and may miss out on opportunities that digital offers to improve their lives.

What's its impact so far?

Through the success of Phase One in 2016/17, the One Digital partnership has already helped more than 11,000 people across the UK to get online, with 80% of those supported reporting increased confidence in digital skills, a better understanding of the benefits of being online and an increased motivation to learn.

Working with Age UK Leicestershire & Rutland and Age UK Oxfordshire, we have

  • engaged 95 intermediary organisations
  • recruited & trained 160 Digital Champions
  • reached 3858 older people to promote benefits of digital technology
  • supported 1274 older people to learn new digital skills

Evaluation reports

Our reports evaluate the project so far with the aim of understanding if Digital Champions are an effective approach to motivate older people and equip them with the skills and confidence to safely use digital technology.

What's next?

Now in its second phase of funding, the One Digital partnership aims to reach a further 40,000 people through 4,000 Digital Champions, improving the digital skills of those who can benefit the most.

At Age UK, we will be working with 8 local Age UKs to engage 300 local organisations and to recruit and train 420 more Digital Champions who will support and up-skill 12,600 older people.

How can I get involved?

Interested in becoming a digital champion or learning new digital skills? Contact your local One Digital Age UK to get involved.

The local Age UKs currently involved in One Digital are:

Don't see One Digital in your area?

There might still be a opportunity at your local Age UK. The majority of our local partners provide computer training for older people, which are supported by local volunteers.

Where can I get more information?

Visit the One Digital Website to find out more about the individual projects.

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Last updated: Feb 04 2021

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