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Helpline

Our helpline is a free, confidential phone service for older people, their carers and families in Scotland.

As we get older, we can face new challenges and opportunities. You may need to know about rights, organisations and services that are unfamiliar to you.

Our skilled advisers provide information and advice on a range of topics from money matters and benefits entitlements, to social care, housing, energy and legal issues. We also provide friendship for when you just need a chat. It's free to call and available Monday-Friday, 9-5pm.

Call us today on 0800 12 44 222.

You can also email us or complete the enquiry form below.

With Age Scotland, you're not alone.

What can I call the Helpline about?

You’re the first person to talk sense about this. I wish I’d called you first. I’m keeping a note of your number and I’ll always call Age Scotland first in the future.

Helpline caller

Benefit checks

Our helpline advisers can carry out a benefit check for you. A benefit check is a confidential assessment to identify whether you could be eligible for additional financial support.

What does a benefit check involve?

Get in touch

Phone 0800 12 44 222, email helpline@agescotland.org.uk or complete an enquiry form

Go to enquiry form